Full Form of ITES

Information Technology Enabled Services or ITES are also known as remote services or web-enabled services. IT-enabled services (ITES) It refers to the outsourcing of numerous processes using telecommunications and the Internet, mainly for non-IT companies. Manufacturing, healthcare, banking, insurance, telecommunications, and finance are included. Call centre, payroll, medical transcription, bio-tech research, insurance claims, and credit card processing are offered. Other services include customer care, HR administration, web marketing, and accounting.

ITES: Services offered

There are certain services provided by ITES that include e-CRM, medical transactions & coding, data mining & editing, electronic publishing and so on. These are some other ITES services listed below.

• KPO (Knowledge Process Outsourcing)
• Call Centres
• BPO (Business Process Outsourcing)
• LPO (Legal Process Outsourcing)
• GPO (Game Process Outsourcing)
• Operations at Back Office
• Logistics Management.

Some Indian IT-ITES companies

• CMC Limited
• Tech Mahindra Limited
• NIIT Technologies
• HCL Technologies Limited
• Infosys Technologies Limited
• TCS (Tata Consultancy Services Ltd)

Benefits of ITES

• The versatility of the Organization and Companies can be expanded and enhanced through BPO, which is a major segment of ITES.
• By increasing the rate of company processes, events and assignments, ITES enhanced and improves organizational versatility
• The pace of specific company duties and functions are improved by the Supply Chain Management through the efficient and advantageous use of chain partners and outsourcing of company processes..